logo Sign Up

Terms & Conditions

By accessing and using Seneca Allegany Resort Casino, you acknowledge that you have read, understand, and agree to be bound by these Terms & Conditions ("Terms"). If you do not accept these Terms, please do not use our platform.

Eligibility Requirements

To use our platform, you must:

  • Be at least 18 years old (or the minimum age required in your jurisdiction)
  • Not be a resident of any restricted country or territory
  • Provide accurate and truthful information during account registration

Minimum Age Requirements

You must be at least 18 years old to access our platform. If we suspect that you are underage, we may request proof of age.

Geographic Restrictions

We restrict access to our platform in certain countries or territories due to local laws and regulations. 

Account Registration Rules

To create an account with us:

  • You must provide accurate and truthful information
  • Your account details may be verified through KYC (Know-Your-Customer) procedures to ensure authenticity
  • One-account-per-user policy applies – accounts created by the same person or entity will be monitored for abuse

One-Account-Per-User Policy

To prevent abuse, we reserve the right to restrict or close multiple accounts held in a single name, address, email, phone number, or IP address.

Identity Verification and KYC

We may request verification of your identity through government-issued documents (e.g. passport, driver's license) to ensure compliance with local laws and regulations.

Account Accuracy Obligations

You are responsible for maintaining the accuracy of your account information, including payment details and personal data.

Account Security Responsibilities

To prevent unauthorized access, you must:

  • Use strong login credentials
  • Keep your password confidential
  • Monitor account activity regularly

Login Credentials and Password Protection

Your username and password combination is unique to each user. You are responsible for maintaining the confidentiality of this information.

Restricted Behaviour and Prohibited Activities

You agree not to engage in any prohibited activities, including:

  • Multi-accounting or colluding with other users
  • Cheating or attempting to manipulate gameplay
  • Using bots or automated programs
  • Engaging in promotional abuse

Bonus and Promotion Rules

Bonuses and promotions are subject to the following conditions:

  • Each bonus/promotion has its own terms – please check specific rules before participating
  • We reserve the right to modify, cancel, or suspend bonuses/promotions at any time

Wagering and Gameplay Conditions

To participate in gameplay:

  • You must comply with all applicable laws and regulations
  • Your account balance is subject to minimum wagering requirements
  • Bonus funds may carry different wagering requirements than your main balance

Bonus Abuse Prevention

We reserve the right to restrict or cancel bonuses/promotions if we suspect abuse.

Responsible Gambling Expectations

Seneca Allegany Resort Casino promotes responsible gaming practices:

  • Self-exclusion and account restrictions are available on request
  • We monitor for signs of problem gambling and may intervene accordingly
  • Please play responsibly

Self-Exclusion and Account Restrictions

You can self-exclude your account at any time by contacting our support team. Restricted accounts will be subject to the same rules as closed accounts.

Game Fairness and RNG Systems

Our games use Random Number Generators (RNGs) tested by independent third-party auditors for fairness and randomness. We guarantee a fair gaming experience.

Technical Interruptions or Voided Gameplay

In cases of technical interruptions, voided gameplay may occur. Any disputes will be resolved in accordance with our terms and applicable laws.

Suspension or Closure of Accounts

We reserve the right to suspend/close accounts due to:

  • Failure to comply with these Terms
  • Prohibited activities detected by us or third parties

Intellectual Property and Platform Ownership

Seneca Allegany Resort Casino owns all rights, title, and interest in our platform, including its content and intellectual property.

Limitation of Liability

We will not be liable for any loss or damage arising from:

  • Your use (or misuse) of the platform
  • Any technical interruption or voided gameplay

Modification of Terms

These terms may change at any time. We reserve the right to modify these rules without prior notice.

Please note that we may modify these terms at any time. By continuing to use Seneca Allegany Resort Casino, you agree to be bound by the revised Terms & Conditions.